Social Media Marketing for Moving Companies in 2025
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In 2025, running a successful moving business isn’t just about good trucks or competitive rates. It’s also about showing up where people spend their time on social media. Platforms like Facebook, Instagram, TikTok, and YouTube are where your potential customers ask for advice, look for moving tips, and read reviews before hiring a company.
With AI changing how people search and how platforms work, social media marketing has become more targeted and more effective if you know how to use it right.
Key Takeaways
- AI tools now handle most common customer questions, helping movers respond faster.
- Video content performs better than photos or text and helps build trust.
- Local targeting on social media increases engagement and conversions.
- TikTok and Instagram Reels bring in more leads than traditional ads.
- Customer testimonials shared online increase bookings significantly.
The Changing Landscape of Social Media
How AI Is Changing the Game
Artificial Intelligence now plays a big role in how people see and interact with content online. If someone searches for moving tips or posts about relocating, AI helps surface your content if it’s relevant and local. These tools allow you to be seen by the right people at the right time.
AI chatbots also make customer service easier. They answer common questions like pricing or availability so your team can focus on more complicated tasks. This is especially helpful if you’re short-staffed or busy with multiple moves.
What’s New on Social Platforms
Each platform has changed to support small, local businesses better:
- Facebook: Prioritizes posts from local businesses in community feeds.
- Instagram: Uses location features to help people discover services in their area.
- TikTok: Gives all creators an equal chance to be seen, so your videos can reach just as many people as a national brand’s.
The main takeaway? People respond more to real, everyday content than to polished ads. Show real moves, team members, and customer stories.
Where to Focus Your Time Online

Facebook: Your Local Connection Tool
Facebook is still one of the best platforms for movers. It lets you join community groups, run local ads, and collect customer reviews. You can also reach people based on their life events like buying a home or planning a move.
Posting regularly helps keep your company top of mind. Share updates, team highlights, and moving tips to stay visible.
Instagram: Show Your Work
Instagram is ideal for before-and-after photos, short videos of packing or loading, and team shout-outs. Reels (short vertical videos) get more views than static posts, especially if you use local hashtags like #MovingInHouston or #NYCMovers.
TikTok: Reach a Wider (and Younger) Audience
If you’re targeting renters, students, or first-time movers, TikTok is a great option. The app’s algorithm helps your videos reach more people, regardless of your business size.
Popular content includes moving hacks, time-lapse videos of your crew, and tips about settling into a new place. Keep it short, helpful, and real.
YouTube: Build Trust Over Time
YouTube works well for in-depth content. If someone’s looking up how to pack fragile items or how to choose a mover, your helpful video could be their first impression of your business.
What Kind of Content Works Best?
Videos
Short videos that show your team in action perform best. You don’t need fancy equipment, just a phone and good lighting.
Some ideas:
- Time-lapses of moving day
- Tips for packing specific items
- Quick interviews with happy customers
- Behind-the-scenes clips
- Local advice on neighborhoods or moving regulations
Customer Reviews and Photos
Ask your customers to share their experience online, ideally with a photo. People trust reviews more than company ads. You can even create a hashtag they can use when posting.
After the move, send a simple message with a review link. Thank them for their business and ask if they’d be willing to share a quick photo or comment.
Educational and Local Content
Give people value. Share helpful tips about moving in different seasons, explain local moving rules, or spotlight nearby neighborhoods.
Also, show that you’re part of the community. Post photos from local events or shout out other local businesses you work with.
Making the Most of AI Tools
Chatbots for Better Customer Service
Chatbots can respond to messages on your website or Facebook page anytime. They answer basic questions and collect contact info so you can follow up. This helps you avoid missing leads during weekends or after hours.
Content Tools
AI tools can help you come up with post ideas, write captions, and schedule your content. This saves time and ensures you stay consistent, even when things get busy.
Tracking What Works
Modern tools track more than likes, they show which posts lead to real customers. Focus on numbers that matter: how many people ask for quotes, how many book, and how much revenue came from social media.
Paid Ads That Actually Work

Local Campaigns
Paid ads targeted by zip code or city bring in better leads. People want a mover who knows their area. Ads that mention specific neighborhoods or local streets feel more trustworthy.
Time-Sensitive Offers
Use ads around peak moving seasons like summer, month-end, or back-to-school periods. Highlight availability and offer small promotions if it fits your budget.
Retargeting Visitors
If someone visits your website but doesn’t book, retargeting ads can remind them of your services. Show a review or a limited-time offer to nudge them to come back.
Measuring Results That MatterWhat to Track
Forget vanity metrics like how many followers you have. Pay attention to:
- How many people reach out after seeing a post or ad
- How many of those inquiries turn into booked jobs
- What the average value of a customer from social media is
Tools to Use
Use free tools like Google Analytics or built-in platform insights. Add simple tracking codes to your links to see which posts or platforms lead to conversions.
Building Real Community Trust
Partner Locally
Team up with real estate agents, storage providers, or cleaning services. Cross-promote each other on social media. This helps you reach new audiences without spending extra money.
Show Up at Local Events
Post photos from neighborhood festivals, school events, or charity drives you support. This shows that you’re a real part of the community, not just a service provider.
Handle Complaints Publicly
If someone leaves a bad comment or review, respond professionally and quickly. Show you care. Future customers notice how you handle problems.
How Delvoc Helps Movers Succeed on Social Media
At Delvoc, we specialize in SEO and social media for movers. We don’t take a one-size-fits-all approach. We know your industry. We understand how moving seasons affect content, how to target neighborhoods, and how to build trust online.
Here’s what makes us different:
- Mover-specific strategy: We only work with moving companies. That focus means we know what works and what doesn’t.
- Local SEO and social in sync: We connect your Google presence, citations, and social media so your brand is consistent across the board.
- Content that reflects your real team: No fake stock photos or generic posts, just stories, photos, and tips that show who you are and why people should trust you.
- Performance-focused: We don’t just post and hope. We track how content leads to phone calls, quotes, and jobs.
FAQs: Social Media for Moving Companies in 2025
Which platforms should movers focus on?
Start with Facebook and Instagram for local engagement. Add TikTok if you want to reach a younger audience or go viral. Use YouTube for helpful, long-form content.
How often should we post?
Aim for 3-5 times a week. At least one post should be a short video. It’s better to post consistently than every day and burn out.
Can AI help with customer service?
Yes. Chatbots can answer FAQs, collect lead info, and respond 24/7. You still follow up, but it helps you catch leads even outside business hours.
How do I get more social media reviews?
Ask! After a move, send a quick email or text with a review link. Keep it simple and friendly. Offer a small thank-you if they leave a review.
What results should I track?
Focus on leads and bookings, not just likes. Track how many people message you or ask for quotes after seeing a post. Use tools to follow those leads through to completed jobs.
Social media doesn’t have to be overwhelming. When used right, it’s a simple and affordable way to connect with your community and grow your business. Start small, stay consistent, and don’t be afraid to show the real people behind your company.
Need help figuring it all out? Delvoc’s here to guide you because we know moving, and we know how to help movers grow online.
Chek out our service page for more info
