Effective Date: 06-26-2025
We want to make sure you’re happy with our services. If you’re not satisfied, here’s how our refund policy works.
1. When You Can Get a Refund
Refunds are available under these conditions:
- SEO Audits: Full refund if we fail to deliver your audit on time.
- One-Time Services: Refunds are possible if no work has been started.
- Monthly Services: If you cancel before the next billing cycle, we’ll refund you for the unused portion.
2. Non-Refundable
Once we’ve completed a service, such as an SEO audit or backlink building, it’s non-refundable. Monthly payments are also non-refundable once the billing cycle has started.
3. How to Request a Refund
To request a refund, please contact us at info@moving.delvoc.com within 4 days of purchase. Refunds are only applicable if the service has not yet commenced or any deliverables haven’t been shared.
4. Refund Process
If your request is approved, we’ll process the refund within 7 business days. The amount will be returned to your original payment method.
5. Policy Updates
We may make changes to this refund policy. Any updates will be posted here.